Have a look at what others are saying about us and get an insight of what type of quality of service we provide.
"Dear Alison, just a quick note from Germany to personally thank you and your staff for the care that you provided to my father during his brief stay with you. Although he died very shortly after being admitted to Auberge, it was of great comfort to us (and especially my mother) that he died in such beautiful surroundings. The quality of care was simply beyond reproach. One instinctively sensed that the staff were motivated by a solemn sense of duty and compassion towards the dying which manifested itself in all sorts of tangible ways. Please convey my heartfelt thanks to all those who attended to my father in his final days. God bless you all."
"Our first impression was one of peace and tranquility. The Auberge has the most exquisite interior, French Inspired art and antiques. There is a stunning garden looking up to Table Mountain, a pool and fountain."
"The home provides facilities for good patient care. The introduction of special mattresses, for instance, to prevent bedsores in those confined to bed, impressed me as a geniune concern for the health and welfare of the occupants of the home."
"What a great experience. Such a homely and warm environment. It really feels like home. The staff are so friendly and helpful."
"We can honestly say that the Auberge is truly the home anyone would want to have their relative stay at, should they be unable to live alone or need care."
"It has been my experience over several years that the management & staff at the Auberge have maintained a consistent practise of compassionate and concerned nursing care for the residence in their charge.
Their patience, understanding and personal involvement in meeting the physical as well as emotional and psychological needs of the frail elderly has, in fact, I believe often gone beyond the call of duty."
"Alison is not only a person of great competence and superiority in her working capacity but has also become to me a very special friend, reliable, kind, trustworthy and helpful in every way. As much as her innate goodness shows in her work it is also very evident in her attitude to the families of her patients."
"Businesswise the Auberge has at all times run a meticulous operation with us for theirs and the patients benefit. A truly professional operation."
"We have been truly blessed by this one-of-a-kind and very unique concept."
"My family's long association with Alison began in 1999, with my father's terminal care which under her supervision was outstanding. Since then she has remained very close to my mom while she was in good health, and has been extremely supportive during my mom's more recent illnesses. All this has been very important to us, as there is no immediate family resident in Cape Town. Her facilities are run very professionally without comparison in our opinion, the Nursing staff are amazing, wonderfully caring an empathetic. I would have no hesitation in recommending the Auberge Residences to anyone for anything."
"A huge thank you for going the extra mile yesterday for my mom and our family. We wanted to have a picnic at Auberge with my mom, Alison was worried it might be too cold outside for mom, so instead she laid a beautiful table for us as a family and allowed us to enjoy a wonderful afternoon together with mom upstairs privately. We felt like it was home from home. You and your staff are stars and always have my moms interest at best heart."
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